Local services
Explain services, collect contact details and record booking requests while the team is at work.
Hair salons, beauty centres and home services
For people with a business to run
A little extra help for your business.
We help answer calls, reply to customers and organise requests. Our AI assistants use your business information, with help from our team to get started.
NexiAgent, a NexiChat product.
Call in progress
+351 91• ••• •12
00:42
Customer: Hello, what time do you close today?
NexiAgent assistant: Hello! We're open until 7 pm today. Can I help with anything else?
Appointment booked
Thursday, 3 pm · Consultation
Your customers get an answer
By phone or on your website, even when the team is busy.
Requests stay organised
Messages and contact details together, so you know who to get back to.
Your team follows up
Review conversations and handle the issues that need a person.
What we do
What can we take off your to-do list?
Some questions and requests come up every day. The assistant handles these while your team follows up on what needs attention.
When you can't answer.
Common questions don't have to interrupt someone every time. The assistant replies using the information you provide.
- Explain opening hours, services and common questions
- Answer by phone or through website chat
- Hand over to a person when needed
How it works in practice
The customer asks
Find out whether the business opens on Saturdays.
The assistant replies
Checks the configured opening hours and answers the customer.
Your team follows up
Can review the contact and follow up if needed.
Illustrative example. Available actions depend on your configuration and plan.
In everyday work
How it can help your kind of business
A shop and a repair workshop receive different questions. Your assistant uses the hours, services and rules you provide.
Retail and online shops
Answer questions about delivery, returns and opening hours using your shop's policies.
High-street shops and online stores
Real estate
Collect interest in a property, contact details and viewing requests for the team to follow up.
Agencies and property management
Hospitality and tourism
Explain check-in times, location and services. Pass booking requests to the team.
Guest accommodation, hotels and tour operators
Workshops and repairs
Record the reason for the enquiry and service needed, so the team can prepare a reply.
Workshops, repairs and maintenance
Business services
Gather sales enquiries and contact requests. The team receives the context to continue the conversation.
Consultancies, agencies and B2B providers
Some examples of possible uses. Your team confirms availability and the details of each request.
Discuss my industryAn example conversation
See how it can answer your customers.
Try a phone or website example. If the customer needs a person, the assistant passes the enquiry on according to your rules.
- Replies based on the information you configure
- Clear messages suited to each channel
- Routing according to your rules and plan
The business
The channel
Ask a question
A demonstration with answers we wrote for a fictional business. Your assistant answers with your information.
Sorriso Clinic
The caller asks
- ← Ask a question
Products
Choose where you need a hand.
One assistant for the phone, another for your website. Use either or both, with your business information.
For businesses that receive callsCall in progress
+351 91• ••• •12
00:42
Customer: Hello, what time do you close today?
NexiAgent assistant: Hello! We're open until 7 pm today. Can I help with anything else?
Appointment booked
Thursday, 3 pm · Consultation
Call answering
- Answers on your number, even out of hours
- Takes messages and booking requests
- Transfers to your team when needed
From €99 /month + VAT
For businesses that get questions onlineSorriso Clinic
Online
Customer: Do you deliver on Saturdays?
NexiAgent assistant: Yes, we deliver on Saturdays from 9 am to 1 pm. Which area are you in?
Type your message…
24/7 support chat
- Answers from your own documents
- Keeps the conversation history
- Hands over cases that need a person
From €79 /month + VAT
Activation fee: €79 + VAT. Setup by our team: +€249 + VAT, optional.
14 days to try the plan. Setup fees are paid at the start. Pricing
Which plan is right?
Tell us how much you answer. We'll tell you the plan.
Move the sliders. The price is the real one, excluding VAT, read from the same catalog the checkout uses.
Estimate: 4.3 weeks per month. Real usage is always visible in the panel.
Recommended plan
215 minutes per month
Pro
includes 400 minutes
€249/month + VAT
Plus the activation fee of €79, once.
Your dashboard
Keep track of everything in one place.
Review conversations, update your business information and check how much of your plan you have used.
In your dashboard
The information your assistant uses
Organise what the assistant needs to know and keep its instructions up to date as your business changes.
- Opening hours, services and common questions
- Documents and company information
- Rules for answering and routing
Answer quality depends on the information provided and the configuration.
Your panelToday
- Opening hours and holidays
- Price list 2026
- Frequently asked questions
Integrations built by us
Send requests to where your team works.
If your team uses a CRM, a calendar, invoicing software or something of your own, we build the connection ourselves, from scratch, around your process. No middlemen, no third-party services.
- 01
The assistant collects
A message, a contact or a booking request.
- 02
Our connection forwards it
The request goes to your system, in the format it expects.
- 03
The team carries on
The information shows up where the team already works, nothing copied by hand.
CRMCalendarInvoicingYour software
Every connection is built by us, for your case. Configuration and the connection are quoted separately, before you start.
Talk about a connectionHow we work
We start by listening.
Tell us how your business works. We help you choose an assistant and get it ready.
- 01
Understand your needs
Identify recurring questions and tasks. We help you choose the solution and plan.
- 02
Prepare your assistant
Use your documents, hours and rules. Configure it in the panel or choose our paid setup service.
- 03
Test and follow up
Test the answers before getting started. Then track activity and update the information whenever needed.
Getting started
Would you like us to handle setup?
We can prepare the assistant with you. If you prefer to do it yourself, you have access to the dashboard and setup guide.
We help with setup
For those who prefer help preparing their first assistant.
€249 + VAT · one time
- We gather the information needed
- We configure instructions, hours and rules
- We prepare installation of your chosen channel
Set up at your own pace
For those who want to prepare the assistant in the panel.
No installation fee
- Add documents and instructions
- Set opening hours and routing rules
- Follow the guide to connect phone or chat
Required activation fee: €79 + VAT per assistant, with either option. Setup by our team: €249 + VAT. Plan billing starts after a 14-day trial; setup fees are paid at the start.
The people behind the service
About NexiAgentWe're NexiAgent, a NexiChat product.
We work with NexiChat's artificial intelligence, developed by us, to help businesses answer their customers. Our work starts with understanding what you need and explaining how we can help.
Your team stays in control
Define the information, track activity and handle the issues that need a person.
Visible usage and costs
Choose a plan with defined limits and know the setup costs before subscribing.
Know how your data is handled
Read the Privacy Policy for hosting, providers and how data is processed.
Have several shops or a larger team?
Tell us about your contact volume and the tools you use. We can prepare a proposal for your business.
Common questions
Before you decide
What's included, how to set it up and what it costs. If anything is unclear, just ask us.
Do I need both assistants?
No. Choose phone answering or chat on its own. Each product has its own plans and included usage.
Does the assistant replace my team?
The assistant helps with common questions, messages and requests. Your team still handles cases that need a person. Handover options depend on the product and plan.
What do I pay to get started?
You pay an activation fee of €79 per assistant. Setup by our team adds €249. Setting it up yourself has no extra installation cost. VAT is added to all amounts.
How does the 14-day trial work?
Try your chosen plan for 14 days before the first subscription charge. Activation and any selected installation fees are paid at the start; getting started is not free.
Who sets up the assistant?
Configure it in the panel or choose paid setup by our team. We need your business information: hours, services, documents and answering rules.
Does it connect to my existing tools?
Yes. From the Pro plan, bookings, messages and contacts can be sent to your CRM, calendar or software. We build the connection ourselves, to fit, and quote it separately before you start.
Can I cancel, and what if I use up my plan?
Cancel from the panel; the service continues until the end of the paid period. You receive usage warnings. The assistant pauses when the limit is reached; we do not automatically bill extra usage.
The next step
Let's talk about your business.
Tell us what takes up your time. We'll show you how we can help and explain the costs, with no commitment.
This enquiry starts a conversation with our team. [email protected]